User (Client) Agreement
Luxury Flights Hotels
By activating any section of Luxury Flights Hotels web site the user expresses his acceptance of the offers given in the section. The user’s activation of the “User Agreement” on Luxury Flights Hotels web site equals to his offer acceptance, i.e. user’s final acceptance of all the terms and conditions of the present Agreement, and to parties’ signing of the Agreement.
All the infrastructure of Luxury Flights Hotels web site, its software programs and the information on the site is the property of Luxury Flights Hotels Owner. We also possesses the following rights duly registered and protected with applicable laws: an exclusive right over its domain name Luxury Flights Hotels and its trademark Luxury Flights Hotels. All trademarks, legal entities’ names, logos and other attributes of copyright law displayed on the web site Luxury Flights Hotels in this or that form are the owners’ duly protected property. The owners and partners of Luxury Flights Hotels entitle the users to download, print and use the information placed on the site for personal noncommercial use only. Any quoting of the site materials, references to them or to the web site and all the actions in conflict with the aims and purposes of Luxury Flights Hotels creation as well as the commercial use of the web site and its contents are permitted only with written consent of the Luxury Flights Hotels owner.
By activating the “User Agreement”, the user agrees not to modify, copy, publish, derive or distribute any information taken from Luxury Flights Hotels web site. The user also agrees not to use any automatic software programs for information collection to access and copy materials and data of Luxury Flights Hotels and not to use any software programs, which may damage Luxury Flights Hotels web site and interfere with its proper working.
Luxury Flights Hotels web site has been created for user’s easier familiarizing with booking only e-ticketing and ordering of other related services and travel blog post.
All contracts on rendering services of transportation, accommodation, insurance, information on which is presented on Luxury Flights Hotels, shall be concluded by the user directly with providers of such services.
On user’s confirmation of his consent with terms and conditions of the present agreement (by activating the “User Agreement”), the agreement is deemed to be concluded and considered as the basic document with regard to official relationships between the user and Luxury Flights Hotels booking system.
The primal requirement for conclusion of the present Agreement is the user’s legal ability and capacity to enter into such contracts and his lawful right to contract with Luxury Flights Hotels booking system. No user below 18 is permitted to place an order or book any service on Luxury Flights Hotels web-site.
Accepting the terms and conditions of the present Agreement, the user confirms his legal ability and capacity, his solvency and liability for the obligations resulting from conclusion of the present Agreement and use of Luxury Flights Hotels booking system. The user confirms that personal data entered by him using the booking system Luxury Flights Hotels are true and shall be fully liable for their accuracy, completeness and credibility.
Attention! Change of passenger’s personal data in an effected order shall cause the invalidity of tariffs agreed in the order. To change passenger’s personal data in the order it must be cancelled and new order must be made. Hence, the user undertakes all possible commercial risks (new order making, tariff change, return of money and other risks connected with the user’s wrongful acts in making mistakes, being inaccurate providing personal information).
By accepting the terms and conditions of the present Agreement the user undertakes to use Luxury Flights Hotels booking system only when really needed to book air tickets or relative services pursuant to terms and conditions of the present Agreement. If terms and conditions of the present Agreement are not observed, the user’s access to Luxury Flights Hotels booking system may be blocked.
OBLIGATIONS AND LIABILITIES OF THE PARTIES
Working with Luxury Flights Hotels web-site and its booking system the user undertakes to specify only true and accurate personal information. Otherwise, the site administration and its owners shall not be responsible for results of reservation and service payment.
Agent undertakes to use all personal data provided by the user during his registration in the system and order making only for selling relative services, identification and support of Luxury Flights Hotels clients. The company undertakes not to distribute or transfer users’ personal information to third parties and not to use them for unsanctioned mailing having no connection to the orders made by the user.
All offers, prices and sale conditions are subject to: changes without the user’s notification, limitations in relation to time, vacancies, terms of advance reservations, journey dates, minimum and maximum stay time at the destination point, by days off and holidays, seasonal price fluctuations, waiting lists, strikes and temporary non-operability of the booking system and/or are subject to other changes, conditions and limitations.
All information regarding schedules, available flight tickets, tariffs, rules of their use and other conditions of providing the offered services shall be placed on Luxury Flights Hotels web site in full accordance with the information presented by direct service providers or their authorized representatives. Despite its competence and thorough choice of service providers, Agent is unable to perform total independent audit of the information made available by service providers and cannot guarantee absence of any errors in the information. Accordingly Agent shall not accept any liability towards the user for any wrong information about the services and for any damage or loss of the user arising out of any error in the information.
Agent shall not be responsible for violation of booking conditions and rules of tariff use by direct service providers or their representatives, since such conditions and rules are an exclusive competence of such service providers.
Agent reserves the right to refuse providing services to the user with no reason. In such a case the money transferred by the user for the provided services shall be refunded as per service offer contract.
Agent and its owners shall be under no liability to the user for the quality and protection of transmission channels used by him on Luxury Flights Hotels web site and for any damage resulting from his use of unprotected transmission channels or channels of poor quality.
Agent and its owners reserve the right to change terms and conditions of Luxury Flights Hotels web site and the booking system use at any time and to amend terms and conditions of the present Agreement prior to the user’s acceptance of such terms and conditions (activation of the “User Agreement”). New terms and conditions shall become valid since they are placed on the web site Luxury Flights Hotels, unless the time of their coming into force is otherwise specially agreed.
The passenger shall bear full responsibility for preparation of all the documents needed for the journey. The passenger is recommended to familiarize and comply with all requirements of the Country he is intended to visit regarding exit and entry documents preparation, including transit flights cases in purpose of unimpeded throughout the entire journey, visas, passports validity, powers of attorney or other documents needed to travel with children, etc. Agent shall be not liable for passengers’ unawareness or non-fulfillment of such requirements.
The User shall provide the current phone number and e-mail address to be contacted in an emergency. All notifications of changes in flight schedule, changes in departure/arrival airport, flight cancellation or changes in any other flight details are sent by the Agent in a written form to the e-mail address specified by the User while making an order in case the notifications of the given changes are received from airlines. Airlines are entitled to deliver the information directly to the User using the phone number specified in the booking. The User shall monitor both messages in the mailing box and text messages on the specified phone number since the order was made till the travelling is over. Otherwise the Agent shall not be liable for not notifying the passenger of changes in flight schedule, changes in departure/arrival airport, flight cancellation or changes in any other flight details in case at the time of air travel booking, the passenger did not provide his contact information (phone number, e-mail address, etc.), or the Agent failed to reach the passenger using the provided contact information having contacted him at least once by the phone number or e-mail address, as well as in case the passenger provided inaccurate contact information. In the cases specified the Agent shall not refund the passenger the damages caused by such non-notification. The Agent shall not be liable for not delivering the given information in case the information was not provided by the service supplier (Airline).
If your ticket is not honored for any reason, please contact your personal agent immediately. In most cases we can confirm your flight is authorized with the airline, and you will be on your way. In other cases, we will replace your ticket with an acceptable alternative of equal value or more within 24 hours. Your ticket is guaranteed up to the amount paid for the ticket, and Luxury Flights Hotels will replace your ticket within 24 hours or offer a full refund, or provide other alternative options within 24 hours.
Take special note that airline tickets and hotel accommodations and all service fees may not be refundable. Changes are permitted up to 48 hours from time of departure, cancellation and refunds are up to 72 hours from time of departure.
Agent has the right to collect additional fees from the user for services provided by the agency regarding booking and issue of e-tickets, return and change of tickets having been already issued. Such fees and their amount shall depend on carrier’s conditions. The order cost shall include service fees for issuing of tickets, and in case tickets are returned by the user, such fees shall not be reimbursed. The agency’s service fees for the return of ticket shall not be collected in case of bound return (flight cancellation confirmed by an airline, illness or death of a passenger). Service fee for a ticket return depends on ticket cost, the information of certain amount of return fee user can obtain from the Agent’s operators.